How to Create a LINE Official Account on Your Smartphone
Android: Please download the LINE Official Account app from Google Play.
iOS: The iOS version of the app is still under development. Please use the PC or Android versions of LINE Official Account in the meantime.
About LINE Account Connect
LINE Account Connect provides business solutions by leveraging the benefits of
LINE Official Account to help close the distance between businesses and users.
Combined with stickers and other services, it can also effectively
boost brand recognition and user interaction for your business.
About LINE Official Account
Solutions to build long-term relationships with customers
This service allows businesses to create their own official accounts on LINE.
More than 180 official accounts representing companies across diverse industries have been established in Indonesia.
Companies can introduced their business to more than 90 million domestic registered users. And feel this service's biggest strength on direct reach to users.
LINE Official Account Advantages
Information to Satisfy Individual Interests
Provide richer customer experiences through
By linking LINE's messaging API to your company's system, you can enhance your services through personalized messages and two-way communication with users.
Better Personalized Customer Service
Boost customer satisfaction by offering assistance and support via the familiar LINE platform
Streamline the customer support process by seamlessly performing AI and manned chat support, voice calls, and other methods of communication tailored to each customer's unique needs.
Effective Advertising to Promote Communication
Engage in brand-focused communications
via Timeline and user chats
Encourage users to experience your brand's values and promote that info
by sharing their experiences with their friends and family.
LINE Official Account Subscription Plans
There are three subscription plans available, starting at IDR 0.
|Monthly Fee||Free||IDR 275,000||IDR 825,000|
|Additional Message Fee||Change Plan (Basic/Pro) to have additional Message||IDR 80||IDR 60|
LINE Official Account Premium ID
Once created, LINE Official Account will have a set of Basic ID that is randomly assigned by the system.
If you want to create customised ID as your Official Account ID, you can purchase "Premium ID" to make it easier for customers to add your account.
|Basic ID||Premium ID|
|Annual Fee||IDR 0 (Free).||
IDR165,000 (include tax).
* Premium ID price may differ if purchased from iOS App.
|Format|| @ + 3 letters + 4 numbers + 1 letter (random).
@ + customised ID. Consist of minimum 4 characters, maximum 18 characters (exclude "@" symbol).
Special characters such as ".", "_", and "-" can be used.
|Details||Issued automatically when creating
LINE Official Account.
|Obtained by purchasing Premium ID.|
|Remarks||Basic ID will contain random characters
generated by system.
You cannot purchase ID that has been
used by other account.
*You need to choose the payment method registered on the platform.
*You can purchase only one Premium ID per one Apple ID when you purchase from iOS App. If you want to purchase multiple Premium ID, please purchase from LINE Official Account Manager (manager.line.biz).
*You cannot change Premium ID that has been purchased.
LINE Official Account Account Types
There are several types of LINE accounts for businesses.
These can be distinguished by icon color.
|Premium||After review by LINE, the account receives an account badge and will appear in searches within the LINE app. Payment and other selected features are also expanded.
|Unverified||These are for both individuals and corporations. The basic features are the same as verified accounts, and a Premium ID can be bought to switch to a paid plan.|
To learn more about LINE Account Connect,
you can download media kits from the link below.