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How to Create a LINE Official Account on Your Smartphone

Android: Please download the LINE Official Account app from Google Play.

iOS: The iOS version of the app is still under development. Please use the PC or Android versions of LINE Official Account in the meantime.

About LINE Account Connect

LINE Account Connect provides business solutions by leveraging the benefits of
LINE Official Account to help close the distance between businesses and users.
Combined with stickers and other services, it can also effectively
boost brand recognition and user interaction for your business.

LINE Account Connect

About LINE Official Account

LINE Official Account

Solutions to build long-term relationships with customers

This service allows businesses to create their own official accounts on LINE.
More than 180 official accounts representing companies across diverse industries have been established in Indonesia.
Companies can introduced their business to more than 90 million domestic registered users. And feel this service's biggest strength on direct reach to users.

LINE Official Account Advantages

Information to Satisfy Individual Interests

Deliver information that users demand

Provide richer customer experiences through
one-to-one communication

By linking LINE's messaging API to your company's system, you can enhance your services through personalized messages and two-way communication with users.

Better Personalized Customer Service

Boost customer satisfaction by offering assistance and support via the familiar LINE platform

Streamline the customer support process by seamlessly performing AI and manned chat support, voice calls, and other methods of communication tailored to each customer's unique needs.

Offer more personalized customer service

Effective Advertising to Promote Communication

Promote communication through effective advertising

Engage in brand-focused communications
via Timeline and user chats

Encourage users to experience your brand's values and promote that info
by sharing their experiences with their friends and family.

LINE Official Account Subscription Plans

There are three subscription plans available, starting at IDR 0.

Free Basic Pro
Monthly Fee (tax included) Free IDR 275,000 IDR 825,000
Free Messages 500 10,000 40,000
Additional Message Fee Change Plan (Basic/Pro) to have additional Message IDR 40 IDR 25

LINE Official Account Premium ID

Once created, LINE Official Account will have a set of Basic ID that is randomly assigned by the system.
If you want to create customised ID as your Official Account ID, you can purchase "Premium ID" to make it easier for customers to add your account.

Basic ID Premium ID
Annual Fee Free
IDR165,000 (tax included).

* price may different if you purchase via LINE Official Account iOS app.

Format @ symbol combines with 4 random numbers and 1 letter
Example: @abc1234d.

customized ID with 18 characters maximum
Example: @brown_cafe.
Details Issued automatically when creating
LINE Official Account.
Obtained by purchasing Premium ID.
Remarks Basic ID will contain random characters
generated by system.

You cannot purchase ID that has been
used by other account.

*Once purchased, you can not edit the premium ID name until 1 year.

*1 apple ID only able to purchase 1 premium ID.

*Multiple purchase of premium ID, please log in to

LINE Official Account Account Types

There are several types of LINE accounts for businesses.
These can be distinguished by icon color.

Type Overview
Premium After review by LINE, the account receives an account badge and will appear in searches within the LINE app. Payment and other selected features are also expanded.
  • Note: LINE affiliation not required for review process.
Unverified These are for both individuals and corporations. The basic features are the same as verified accounts, and a Premium ID can be bought to switch to a paid plan.

To learn more about LINE Account Connect,
you can download media kits from the link below.

  • FAQ

    Check here to find common questions regarding LINE corporate services.

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