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Updated: 04/23/2019

Basic Screen

チャットを利用するにはチャットモードにする必要があります。

チャットモードへ変更するにはこちらをご確認ください。

チャットモードに変更後は、ユーザーからメッセージが届いた場合にのみ、チャットが可能になります。

 

The basic chat screen appears.
This screen consists of the "Chat list," "Chat room," "User profile," and "Settings."

 

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Lists the chat rooms. The list shows up to 25 chat rooms with the most recent messages.
Chat rooms with unread messages are indicated with green dots.

 

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Displays the chat room selected from the list. You can check and send messages.
* Chat logs (texts and stickers) are stored for two months, and contents messages (images and videos) are stored for two weeks,files are stored for week.

 

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Displays the user profile of the chat room.

 

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Allows access to the chat settings, where you can change the business hours and how messages are delivered.

 

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Manages chats that the Official Account is engaged in.
Only the applicable chats are displayed in the chat list.

 

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Displays all chat rooms other than spam.

 

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Displays the chat rooms that are not marked as spam or "Resolved."

 

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Displays the unread chat rooms.

 

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Displays the chat rooms marked as "Follow-up."

 

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Displays the chat rooms marked as "Resolved."

 

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Displays the chat rooms flagged as spam.