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Updated: 04/23/2019

Enable LINE Chat.

  1. Enable LINE Chat.
    This allows you to exchange messages with users through chats.
    Click "Settings" at the top of the account page.

    ChatBasicSettings-image01_en.png

    * Requires Google Chrome

     

  2. Click "Response settings" on the settings page.
    Set the response mode to "Chat."

    * Auto-response messages are available even in Chat Mode if the business hours are set.

    ChatBasicSettings-image02_en.png

     

  3. After the setting is applied, the indicator in the header switches from "Bot" to "Chat."

    Click "Chats" to access the chat screen. (A new tab appears.)

    ChatBasicSettings-image03_en.png