Better Personalized Customer Service
Provide streamlined customer support via chat, voice calls, and other methods tailored to each customer.
LINE's Unique Selling Points
LINE Chat API
Enhance productivity with 24-hour AI-based support.
You can also add images, stickers, and other media to your messages for friendlier and richer communication with customers.
LINE Call API
Reduce costs by utilizing free IP calls that bypass traditional public landlines. You can also use interactive voice response (IVR) technology to send out LINE messages.
Smoother User Experiences with LINE
Using LINE for Customer Support
Communicating with customers via LINE requires a
LINE official account and the use of a third-party tool.
Via an intermediary agent, LINE provides an API for
exchanging messages with official accounts.
Merits to Implementation
Provide quick and free support
that can be reached
anytime and anywhere.
Use automated chats
to boost efficiency
over traditional phone support.
Maximize support center efficiency
by shortening user wait times.
Reduce staff burden and call costs
by using the LINE app.
To learn more about LINE Account Connect,
you can download media kits
from the link below (available in Japanese only).